--- title: "Mogl's billing operating system | Dagny" description: "How Dagny worked with Mogl's finance team to build Billing OS, connecting spend data, customer terms, and QuickBooks. Finance finished more than 80% of the billing work on the first live day." canonical: "https://dagnylabs.ai/case-studies/mogl-billing" last-updated: "2026-10-25T13:46:10Z" --- # Mogl's billing operating system | Dagny [HTML page](/case-studies/mogl-billing) [All customer stories](/case-studies) [QBR Media](/case-studies/billing-operations) # Mogl took month-end billing out of spreadsheets Dagny worked with Mogl's finance team to build Billing OS, connecting spend data, customer terms, and QuickBooks. On the first live day, finance finished more than 80% of the billing work. Programmatic media / finance operations · 4 min read 40 hrs/cycleSpent on billing each cycle before Dagny, reported by Mogl >80%Of the billing work finished on the first live day, reported by Mogl TenfoldLess billing stress, reported by Mogl's finance team ## Key outcomes - Prior workload: 40 hours spent on billing each cycle before Dagny, reported by Mogl - First live day: More than 80% of the billing work finished, reported by Mogl - Finance team's experience: Tenfold less billing stress, reported by Mogl's finance team ## About Mogl Mogl empowers growth for mid-market advertisers. As the largest reseller of enterprise technology for the mid-market, Mogl gives brands and agencies access and expertise across the world's best platforms and products, backed by world-class service that drives measurable performance. Mogl's four divisions, Growth, Commerce, Data and Labs, cover programmatic media, retail and commerce media, data and reporting, and measurement and AI. Learn more at [mogl.com](https://mogl.com) . ## The billing challenge Every month, Mogl's finance team turns media spend on The Trade Desk and Walmart DSP into customer invoices. The core systems were already in place. Spend lived in Snowflake, customer details flowed in from Salesforce, and QuickBooks Online held the books. The hard part was everything in between. Billing ran through a monthly Excel workbook that finance maintained by hand. The workbook tracked current and prior-month spend, discount tiers, customer mappings, reconciliation checks, special reporting, and prepaid adjustments. Business operations spent about 40 hours on billing each cycle. ## Blueprint: finding where the hours went Dagny starts every engagement by sitting with the people who do the work. A Dagny Agentic Athlete, an operator with a career in finance and billing, walked through the monthly process with Mogl's finance and data teams to map where the time went. Creating an invoice was the easy part. Before anything went to QuickBooks, finance had to match spend to the right customer and advertiser, apply the right contract terms, and catch the exceptions. Every customer was a little different. Some discounts were based on last month's spend, others on the current month. Prepaid customers needed a credit, not another bill. Some customers needed extra reporting or custom invoices. Those rules were scattered across workbook tabs, source reports, customer records, and one-off edits. Finance rebuilt the same picture every month. The first build was clear: a billing system on top of the data Mogl already had. ## Build: Billing OS The Agentic Athlete shaped the first version of Billing OS from Mogl's source data. A Dagny forward-deployed engineer then hardened the system with Mogl's finance and data teams, adding validation while leaving room for real customer exceptions. QuickBooks stayed the system of record, and finance kept control of every customer-specific decision. Salesforce , then Snowflake , then Billing OS , then QuickBooks Online Snowflake and Salesforce feed Billing OS, where finance reviews and approves invoices before they move to QuickBooks. ### Spend and customer terms in one view Customer records, platform spend, advertiser detail, discounts, and payment terms sat side by side. Finance could see the numbers behind each invoice and download spend as a CSV, with no workbook to rebuild. ![Billing OS customer view with illustrative data.](/images/field-notes/billing-os-customers.webp) The Billing OS customer view, with contract start, platforms, client type, and payment terms for each account. Illustrative data. ### A review step before anything reaches a customer Draft invoices landed in a review queue. Approving an invoice created the QuickBooks record, and sending was a separate step. Nobody could approve their own work, and an activity log showed who changed what. ### Adjustments without starting over Finance could add products and services, apply fees, and enter credits for prepaid customers. Customer tags and notes flagged accounts with special reporting needs. ### Reconciliation that explains the differences The reconciliation view showed spend with no matching customer, customers missing contract terms, and any gap between Billing OS and QuickBooks. Finance could open a difference and see whether the gap was a real error or an expected exception, like a non-media invoice. ![Billing OS invoice with illustrative data.](/images/field-notes/billing-os-invoice-review.webp) An invoice in Billing OS, with daily spend, billing totals, and a flagged difference from QuickBooks. Illustrative data. The monthly process became: - Pull spend and customer details into Billing OS. - Review each draft invoice against the customer's terms. - Resolve exceptions and add any adjustments. - Approve the invoice into QuickBooks. - Send the invoice once finance signs off. ## Run: the first live billing day The first live session was planned as a walkthrough. Instead, the team started billing for real. The next morning, the finance team reported that they had finished more than 80% of the billing work on day one. Finance moved quickly through routine invoices and spent their time on the exceptions. The team said billing stress dropped tenfold. Billing OS runs in Mogl's own infrastructure, so Mogl owns the code, the accounts and the data. “Dagny made my month. I've solved the invoicing problem.” Davis Miller, Controller, Mogl ## Compound: the roadmap ahead The first live run turned into a roadmap. Dagny keeps refining Billing OS with Mogl's finance team, using what each billing cycle teaches to decide what to build next. The next phases target the finance work that still takes manual effort: tracking prepaid balances, tracking payments, and bringing UK invoicing into the same workflow. Each phase reuses the customer data and billing rules already in Billing OS, so new work starts from a running system instead of a blank page. As Mogl adds customers, platforms, and markets, billing can grow without a matching rise in manual work, and finance can spend more time on the customer relationships that set Mogl apart. ## Connected tools SystemRole in the workflow SnowflakeSource for platform spend and customer details. SalesforceCustomer and contract information that feeds Snowflake. Billing OS by DagnyWhere invoices are prepared, reviewed, adjusted, approved, and reconciled. Built by Dagny, hosted in Mogl's infrastructure. QuickBooks OnlineThe books, and where invoices go out to customers. ## Takeaway Mogl's data team had already centralized spend and customer records in Snowflake, fed by Salesforce. What finance lacked was a faster way to turn those records into invoices. Dagny built that workflow with Mogl's finance team, and finance finished most of the month's billing on the first day. Dagny keeps improving Billing OS as Mogl's billing needs grow. ## ![Mogl](/images/case-studies/mogl-billing/mogl.svg) A Dagny customer story, shared with permission Industry / teamProgrammatic media / finance operations Reading time4 min read In this story [About Mogl](#about-mogl) [The billing challenge](#the-billing-challenge) [Blueprint: finding where the hours went](#blueprint-finding-where-the-hours-went) [Build: Billing OS](#build-billing-os) [Run: the first live billing day](#run-the-first-live-billing-day) [Compound: the roadmap ahead](#compound-the-roadmap-ahead) [Connected tools](#connected-tools) [Takeaway](#takeaway) [How Dagny works](/our-process) ## More customer stories [All stories](/case-studies) [Finance operations Hours to days to 10–15 min Invoice generation, reported by QBR's founder - Workflows - Applications - Rails ### QBR Media brought billing and collections into a shared operating system QBR Media](/case-studies/billing-operations) [Insurance brokerage 60 min to <5 min Time per proposal - Workflows - Applications ### From Epic records to a client-ready proposal Riemer Insurance Group](/case-studies/insurance-proposals) [Customer success operations 2 weeks Scope to solution - Data & Integrations - GTM Systems ### Customer health needed a trusted foundation High-growth SaaS company](/case-studies/customer-health) ## What’s the first workflow you’d fix? 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